Xailing

Xailing by Caret offers premium maritime transportation in the Mexican Caribbean, with modern ferries to Cozumel and Isla Mujeres. It stands out for its comfort, service, and ocean views. It also offers catamaran tours that combine sailing, snorkeling, and relaxation in turquoise waters.

Xailing by Caret is the maritime arm of the Xcaret group: modern ferries and catamarans connecting Playa del Carmen with Cozumel and Isla Mujeres. What sets the service apart is the combination of a comfortable crossing with integrated experiences—snorkeling, sailing, and Caribbean views—rather than a straightforward point-to-point transfer. For travelers who want to reach the islands without sacrificing comfort or the surrounding seascape, Xailing offers an alternative backed by the Xcaret group's infrastructure and operational standards.

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### Caribbean Crossings with More Than Just a Seat Xailing operates ferry and catamaran routes from Playa del Carmen to Cozumel and Isla Mujeres, with crossings of approximately 45 minutes. The offering goes beyond transportation: round-trip tickets include access to the Cancun Scenic Tower, making the crossing part of a broader day out. The vessels are modern, and the service reflects the standards of the Xcaret Group. ### Catamaran Tours: Sailing, Snorkeling, and Relaxation Beyond the standard ferry, Xailing offers catamaran tours that combine sailing, snorkeling sessions on Mexican Caribbean reefs, and time to relax on deck. It's a good fit for those who prefer to take in the sea at a leisurely pace, with stops in areas of turquoise water rather than simply crossing from port to port. ## Context in the Riviera Maya Operating from Playa del Carmen makes Xailing a natural starting point for exploring the two most visited islands in Quintana Roo. Isla Mujeres, with its narrow streets and Caribbean-facing beaches, and Cozumel, a well-known reef diving destination, are both worth the trip. Xailing connects them with the confidence of an operator that knows this coastline well. ### Why Choose It Over Other Options The backing of the Xcaret group brings something tangible: a well-maintained fleet, reliable scheduling, and the option to combine the trip with other activities in the network—Xel-Há, Xplor, cenotes—if travelers want to extend their plans. For families or groups who value smooth logistical coordination, this makes a real difference compared to smaller-scale operators.

Frequently asked questions

What destinations does Xailing cover from Playa del Carmen?
Xailing operates ferry and catamaran routes to Cozumel and Isla Mujeres. Both crossings depart from Playa del Carmen and take approximately 45 minutes. Round-trip tickets are available, and you can also combine the crossing with snorkeling and sailing tours depending on your travel plans.
Do the tours include snorkeling equipment?
Xailing's catamaran tours combine sailing, snorkeling, and time to relax on the water. Snorkeling equipment is generally included in these excursions, though it's worth confirming the specifics at the time of booking, as packages may vary.
Are there any additional benefits with ferry tickets?
Yes. Round-trip ferry tickets include access to the Cancun Scenic Tower, which offers panoramic views of the coastline. This is included in the ferry fare at no extra cost to the passenger.
Is it necessary to book in advance?
Since Xailing is part of the Xcaret group and serves a large number of visitors in the Riviera Maya, booking ahead is recommended—especially during peak season. It also allows you to secure the departure time that best fits your itinerary.
Can I find discounts on El Dato for Xailing tours?
Yes. El Dato has deals available for kayaking activities in Isla Mujeres. Promotional prices are available exclusively through El Dato and are not generally offered to the public. It's worth checking the current options before booking.
Is it suitable for families with children?
Yes. Xailing operates under the Xcaret group's standards and caters well to family travelers. The modern vessels, organized service, and the option to pair the crossing with activities suited to different ages make it a practical choice for families.